Policies

General Policies

Re-entry policy

Patrons may not be allowed to re-enter the Plaza once a ticket has been scanned and you enter building.
If you have special needs or emergency requiring you to leave please ask for house manager or team leader to assist you.

FREE event parking

Parking spaces with handicap parking on the north and south side of the building.
Should our lot be full you may also park in the Colonial Plaza Center.
Parking Restrictions;
- Must be parked in a designated parking space
- No parking within 25ft of the building
- Do not block traffic flow lanes, sidewalks, or fire exits
Any vehicles on Plaza Live property in violation of these policies will be towed at owner’s expense.

The balcony has NO elevator access

No patron(s) under 21 years of age can purchase or consume alcohol on Plaza Live property at any time.
All identification used to verify Patron(s) age must be official documents issued and sealed by a government entity and contain a clear photo, descriptive information and date of birth.
At the discretion of Staff or Management, Patrons (of legal drinking age) can be denied service at any time.
Alcohol that is purchased or served on Plaza Live property is not permitted to leave company property.