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Policies

General Policies

Re-entry policy

  • Patrons are NOT allowed to re-enter the Plaza once a ticket has been scanned and you enter building.
  • If you have special needs or emergency requiring you to leave please ask for security member or Plaza Live staff for assistance.

FREE event parking

  • Parking spaces with handicap parking on the north and south side of the building.
  • Should our lot be full you may also park in the Colonial Plaza Center.
  • Parking Restrictions;
    • Must be parked in a designated parking space
    • No parking within 25ft of the building
    • Do not block traffic flow lanes, sidewalks, or fire exits
  • Any vehicles on Plaza Live property in violation of these policies will be towed at owner’s expense.

The balcony has NO elevator access

Bag Policy

  • Bags entering the venue are subject to search by security before entry.
  • The following bag sizes will be the ONLY sizes allowed inside the venue:
  • CLEAR BAGS - 12" X 6" X 12" or smaller
  • SMALL CLUTCHES - 4.5" X 6.5" or smaller (do not have to be clear)
  • If bag is larger than the required bag size, you will be asked to return your bag to your vehicle before being permitted entry into the venue.

Alcohol Policy

  • No patron(s) under 21 years of age can purchase or consume alcohol on Plaza Live property at any time.
  • All identification used to verify Patron(s) age must be official documents issued and sealed by a government entity and contain a clear photo, descriptive information and date of birth.
  • At the discretion of Staff or Management, Patrons (of legal drinking age) can be denied service at any time.
  • Alcohol that is purchased or served on Plaza Live property is not permitted to leave company property.

 

House Photo Policy

  • The Plaza Live does NOT allow any cameras inside unless you have a photo pass.
  • No flash photography
  • No video recording
  • No audio recording